Trust & Safety / Scam Prevention

Last Updated: 16.03.2026

 

Your safety is important to us. While Ecopoce works to keep the platform secure, users should also take precautions when buying or selling online.

Below are important tips to help avoid scams and protect yourself.


1. Meet in Safe Locations

When meeting buyers or sellers in person:

• Choose public places such as shopping centers or busy areas

• Avoid isolated or private locations

• Consider bringing a friend or family member

Safety should always come first.


2. Inspect Items Before Payment

Before completing any transaction:

• Carefully inspect the item

• Verify that it matches the description in the listing

• Confirm that the item is functional and genuine

Avoid paying for items you have not verified.


3. Avoid Advance Payments

Be cautious if someone asks you to:

• Send money before seeing the item

• Pay a deposit to “reserve” an item

• Transfer funds to unfamiliar accounts

Scammers often request advance payments and disappear afterward.


4. Watch for Suspicious Listings

Possible warning signs of scams include:

• Prices that seem too good to be true

• Sellers who refuse to meet in person

• Requests to communicate outside the platform immediately

• Pressure to complete transactions quickly

Always take time to verify listings before proceeding.


5. Protect Your Personal Information

Never share sensitive information such as:

• Bank account details

• Online banking passwords

• Identity documents

• Verification codes sent to your phone

Legitimate buyers and sellers will not request this information.


6. Use Secure Payment Methods

When possible:

• Use trusted payment methods

• Avoid sending money through untraceable channels

• Keep proof of payments and communication

Maintaining records helps resolve disputes if they arise.


7. Report Suspicious Activity

If you suspect a scam or encounter suspicious behavior:

• Report the listing through the platform

• Contact Ecopoce support

• Avoid continuing communication with the suspected scammer

User reports help us identify and remove bad actors from the platform.


8. Ecopoce’s Role

Ecopoce provides a platform for users to connect but does not participate in transactions between users.

While we work to monitor listings and remove suspicious content, users are responsible for exercising caution when engaging in transactions.

Do you have more questions? Contact us
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